Shipping & Returns

As per our Return Policy, we're happy to take back unused product in its original packaging with no questions asked and no hard feelings.

Simply package up the product in a sturdy box or mailing envelope as appropriate (if the product gets destroyed on the way back to us, we're going to have a hard time issuing a refund...) and send it to:


The Ultra Running Company

attn: Returns

1027 Providence Road

Charlotte, NC 28207


Please include a brief note explaining why you are returning the product and what you would like us to do with the refund (ie. store credit, refund the card you charged it on, etc). We'll jump on it as quickly as possible once it gets back to our store.


Thanks, and shop with confidence!