Privacy Policy

Your privacy is taken seriously at The Ultra Running Company. If you have any questions or concerns about this privacy statement please contact us. Our primary goal in collecting personal information is to provide you with a smooth, efficient and customized experience - we prefer to know who our customers are so we can help out in the event something goes wrong or you need personal assistance. Under some circumstances (like when you buy something from us) we may require additional financial information. We use your financial information, including credit card information, address and other information to verify you as the cardholder. We do not keep your payment information on file. The information we maintain in your customer file is used to resolve disputes and troubleshoot problems. We do not sell or rent any personally identifiable information about you to any third party.

If you feel like we missed anything here, please let us know - we pretty much just copied it from another respected retail page, and felt OK about that since we’re not charging you anything to read it. Bottom line - we want you to be happy with your choice to shop at the Ultra Running Company, so we’re not going to intentionally do anything to jeopardize that. Thanks again for your understanding and for not suing us. We’re people, too.